Terms And Conditions


Welcome to Celiora! These Terms and Conditions govern your use of the Celiora website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our website or making a purchase.

1. Acceptance of Terms

By accessing our website or making a purchase, you agree to abide by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our website or make a purchase from us.

2. Orders and Payments

- Orders: All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
- Payment: Payment is required at the time of placing your order. We accept major credit cards, debit cards, and other payment methods as indicated on our website.

3. Pricing and Availability

- Pricing: All prices listed on our website are in GBP and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders affected by the error.
- Availability: Product availability is subject to change without notice. We do not guarantee the availability of any product listed on our website.

 

4. Shipping and Delivery

  • Shipping: We offer standard and expedited shipping options. Shipping rates and delivery times vary depending on your location and the shipping method selected at checkout.

  • Delivery: Delivery times are estimated to be between 10 to 18 business days from the date of order placement for standard shipping. Expedited shipping options may be available for faster delivery, with delivery times varying accordingly. Please note that delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.



5. Returns and Refunds

 Returns: We accept returns within 15 days of purchase for a refund or exchange. To be eligible for a return, items must be unused and in the same condition as received. Return shipping costs are the responsibility of the customer.
 Refunds: Refunds are processed within 5-7 business days after receiving the returned item. Refunds will be issued to the original form of payment.

6. Intellectual Property

- All content on our website, including text, images, logos, and designs, is the property of Celiora or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Limitation of Liability

- To the fullest extent permitted by law, Celiora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or the purchase of products from us.
- In no event shall Celiora's total liability to you for all claims arising out of or relating to these Terms or your use of our website exceed the total amount paid by you for the products purchased from us.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or purchase of products from us after any such changes constitutes your acceptance of the updated Terms.

9. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at Support@celiora.com.