Privacy Policy
Welcome to Celiora! This Privacy Policy outlines how Celiora collects, uses, protects, and shares your personal information when you visit our website or make a purchase from us.
**1. Information We Collect**
When you visit the Celiora website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and other contact details.
- Payment Information: Credit card/debit card numbers, billing address, and other payment details necessary to process your transactions securely.
- Order Information: Details about the products you purchase, including product names, quantities, prices, and order history.
- Device Information: Information about the device(s) you use to access our website, such as IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you interact with our website, including pages visited, products viewed, and other actions taken.
**2. How We Use Your Information**
We may use the information we collect for the following purposes:
- To process and fulfill your orders, including order confirmation, shipping, and delivery.
- To communicate with you about your orders, account, or inquiries, including customer service and support.
- To personalize your shopping experience, including recommending products or offers that may interest you based on your preferences and past purchases.
- To improve our website, products, and services, including analyzing trends, usage data, and customer feedback.
- To send you promotional emails about new products, special offers, or other updates, if you have opted in to receive marketing communications.
- To prevent fraud, protect against unauthorized transactions, and ensure the security of our website and customers' information.
**3. Data Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data, including encryption, firewalls, and secure socket layer (SSL) technology for secure transactions.
**4. Third-Party Disclosure**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide services or fulfill orders (e.g., shipping carriers, payment processors) or as required by law.
**5. Your Rights**
You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.
**6. Children's Privacy**
Celiora is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information from our records.
**7. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
**8. Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@celiora.com.
**1. Information We Collect**
When you visit the Celiora website or make a purchase, we may collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and other contact details.
- Payment Information: Credit card/debit card numbers, billing address, and other payment details necessary to process your transactions securely.
- Order Information: Details about the products you purchase, including product names, quantities, prices, and order history.
- Device Information: Information about the device(s) you use to access our website, such as IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about how you interact with our website, including pages visited, products viewed, and other actions taken.
**2. How We Use Your Information**
We may use the information we collect for the following purposes:
- To process and fulfill your orders, including order confirmation, shipping, and delivery.
- To communicate with you about your orders, account, or inquiries, including customer service and support.
- To personalize your shopping experience, including recommending products or offers that may interest you based on your preferences and past purchases.
- To improve our website, products, and services, including analyzing trends, usage data, and customer feedback.
- To send you promotional emails about new products, special offers, or other updates, if you have opted in to receive marketing communications.
- To prevent fraud, protect against unauthorized transactions, and ensure the security of our website and customers' information.
**3. Data Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your data, including encryption, firewalls, and secure socket layer (SSL) technology for secure transactions.
**4. Third-Party Disclosure**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide services or fulfill orders (e.g., shipping carriers, payment processors) or as required by law.
**5. Your Rights**
You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.
**6. Children's Privacy**
Celiora is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information from our records.
**7. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
**8. Contact Us**
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@celiora.com.